Developing a High Reliability Organization
High Reliability Organizations (HROs) are the hallmark of watchfulness, preparation, and response in the world. Your organization can become one that embraces the role of high reliability by learning to take to heart some simple principles. These principles will be explored and used in this course. Take the time to delve into this topic and learn how to make high reliability work for your organization.
Today’s world is full of the unexpected. System failures, terrorism events, disease outbreaks, and superstorms disrupt businesses every day, sometimes to an unrecoverable point. Despite these challenges, some services (such as power plants, hospitals, and airports) have no choice but to continue operating.
This course will explore how these organizations maintain high reliability even in times of serious crisis and stability. We will share their secrets in a way that can be applied to all organizations in order to create high reliability and continued success.
After you complete this course, you will be able to:
- Define the characteristics of a high reliability organization.
- Define key concepts required for high reliability, including mindfulness and expectations.
- Describe the five principles governing high reliability organizations: preoccupation with failure, resistance to simplification, sensitivity to operations, commitment to resilience, and deference to expertise.
- Audit activities at all stages to assess the business’ reliability.
For the remainder of 2022 fees are reduced from $1800.00 to $1500.00. This includes all course material, and students may pay in 2 installments.