What is it about?
Effective supervision of staff requires specific skills. From leader to motivator to problem solver, a supervisor’s talents need to be multi-dimensional. This course will deal with all supervisory issues in a clear and practical manner with useful guidelines. You will gain an invaluable insight into management techniques and skills and a clear understanding of your role within the
It will provide you with the tools and techniques you need to make a successful transition to a supervisory position from your current position; and will also help improve your
Upon successful completion of this course, we recommend that students pursue an ABE Diploma in Human Resource Management or Business Management, with the option to further their studies to a Bachelor of Business Administration Honours Degree from the University of Hertfordshire (UK).
Who is this course for?
This Supervisory Management Course is for those who are about to take up a supervisory position as well as persons who are supervisors and would like to improve their skills in this area.
What is covered?
· Making the change to being a supervisor
· Dealing with staff
· Planning and
· Delegating and work allocation
· How to motivate people
· Using motivational techniques
· De-motivation – the symptoms
· How to deal with people problems
· Setting goals and objectives
· Appraising staff
· Managing performance and maintaining discipline
· Communication skills, both written and oral